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How se7wins Handles Your Privacy

This page tells you exactly what data we collect when you use se7wins, why we collect it, and how it stays secure — including details tied to your DANA, OVO or GoPay wallet.

Account data protectedDANA, OVO, GoPay wallet details securedNo data sold to third partiesCookie controls availableContact us to request your data
se7wins How se7wins Handles Your Privacy
REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

Live Chat Open the chat widget inside your account dashboard to speak with our support team directly about any data or privacy question you have.
Email Support Send a written request to our support address for data access, correction or deletion requests. We aim to acknowledge your message and follow up promptly.
Account Settings Some data preferences — like cookie settings and marketing communications — can be adjusted directly inside your account profile without needing to contact support.
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Encrypted Storage

Account credentials and wallet references are stored using encryption at rest. Your OVO or GoPay account number is never stored as plain text in our database.

Cookie Controls

You can review and adjust cookie preferences through the settings link in your account. Strictly necessary cookies cannot be disabled as they keep your session active.

Data Retention

We keep your account data for as long as your account remains active and for the period required by applicable financial regulations in Indonesia. Closed accounts are purged on schedule.

Your Access Rights

You can request a copy of the personal data we hold about you, ask us to correct inaccurate records, or request deletion where permitted by local law and our retention obligations.

Common Questions About Your Privacy on se7wins

Real questions about how your data works here — from wallet details to account deletion. If something isn't covered, reach us through live chat or email.

No. Your e-wallet credentials are handled by the payment rail, not stored on our servers. We only retain the transaction reference and wallet identifier needed to match your deposit to your account.

Access to your personal data is limited to staff who need it to operate your account — verification, support and fraud prevention teams. We do not sell or share your data with advertisers.

Send a request through live chat or our support email. We'll confirm your identity and provide a summary of the data we hold about you within a reasonable timeframe.

Yes, for data not subject to legal retention requirements. Financial transaction records tied to your DANA, OVO or GoPay activity may need to be kept under applicable Indonesian regulations.

We use session cookies to keep you logged in, preference cookies for your settings, and anonymised analytics cookies. You can disable non-essential cookies in your account settings at any time.

Yes. Whether you open se7wins in a mobile browser or switch between your phone and desktop, the same data policy applies. Device type does not change how your data is handled or retained.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.